Terms of Use

We are https://wiq8.com
 

Introduction

1.These terms and conditions govern your access to and use of the website wiq8.com, including related sites, mobile applications, services, and tools (hereinafter referred to as the “Site”).
 
By accepting these terms and conditions, including the information referenced within this agreement (hereinafter referred to as the “User Agreement” or “Terms and Conditions”), or by using the Site to place an order or register, you acknowledge that you agree to comply with these Terms and Conditions when using wiq8.com (“we,” “us,” or “our”) and its related services.
 
By registering on the Site or placing an order through it, you confirm that you accept these Terms and Conditions and agree to be considered a member of wiq8.com. If you do not agree to comply with this User Agreement, please do not access, register, or use this Site.
 
For the purposes of this User Agreement, wiq8.com refers to “YJ & WE Wholesale and Retail Trading Company W.L.L.,” a limited liability company registered in Kuwait, and “Metajery Trading Company,” a registered company in Kuwait, including all branches and affiliated companies.
 
Before becoming a member or continuing your membership, you must read and understand this User Agreement and all other relevant information referenced within it. These include additional terms and conditions applicable to you as a user/member of wiq8.com, such as the Privacy Policy, which is incorporated into this agreement by reference.
 

Membership Eligibility

2.wiq8.com seeks to ensure that its members are legally capable of entering into binding contracts and that minors do not purchase inappropriate content.
 
•Membership on the Site is not available to individuals under the age of 18.
•You must confirm that you are 18 years or older before becoming a member.
•wiq8.com reserves the right to restrict or terminate access to the Site or membership for any user deemed under 18 or legally incapable of entering into a binding contract.
 
If you register as a business entity, you must confirm that you have the authority to bind that entity to this User Agreement and that the entity complies with applicable e-commerce laws.
 

Account Registration and Responsibilities

3.When you register as a member, place an order, or otherwise interact with the Site, you must:
 
•Provide accurate, up-to-date, and complete information as required in the registration form.
•Maintain the confidentiality of your account and password.
•Notify wiq8.com immediately of any unauthorized access or security breach related to your account.
 
4.As a member of the Site, you agree to:
 
•Take full responsibility for maintaining the confidentiality of your account and password.
•Be liable for all activities conducted under your account.
•Not use another person’s account without explicit authorization.
 
5.wiq8.com is not liable for any loss or damage resulting from unauthorized access to your account due to negligence on your part.
 

Electronic Communications

6.By using wiq8.com, you consent to receive electronic communications via email, SMS, in-app notifications, or other messaging services. These communications include updates regarding your account, promotional materials, and important notifications.
 
You can opt out of marketing emails by clicking the unsubscribe link in the promotional email or by disabling notifications on the Site.
 

Modifications to the User Agreement

7.wiq8.com reserves the right to modify this User Agreement at any time. If a change significantly affects your rights or obligations, we will notify you through a visible notice on the Site or other communication methods.
 
Non-material modifications may be implemented immediately without prior notice.
 

Fees and Services

8.Membership on wiq8.com is free, and there are no additional fees for browsing the Site. However, we may charge fees for specific services, promotions, or new features introduced on the Site.
 
All applicable fees, including shipping and tax-related costs, must be paid in the currency displayed at checkout.
 

User Information

9.By using wiq8.com, you authorize us to use any information you provide, including personal data, for the purpose of managing and promoting the Site, in accordance with our Privacy Policy.
 

Intellectual Property Rights

10.wiq8.com owns all content published on the Site, including text, images, logos, data compilations, and software, which are protected by intellectual property laws.
11.The trademarks and logos displayed on the Site belong to wiq8.com or its respective owners. You may not use these trademarks without prior written consent.
 

Reporting Violations

12.If you suspect a violation of these Terms or an intellectual property infringement, you must report it to wiq8.com via the contact details provided on the Site.
 
wiq8.com reserves the right to restrict, suspend, or terminate access to the Site for users violating its policies.
 

Returns & Replacements

13.To return or replace a purchased item:
 
•You must request a return within two (2) days of delivery.
•The item must be unused, in original packaging, and accompanied by all labels.
•Contact us via email (info@wiq8.com) or phone (+965 99989679) to schedule a return pickup.
 
Refunds are subject to a quality inspection and will be processed within 24 hours or as specified on the Site. Refunds may be issued as store credit or transferred to your bank account.
 

Value-Added Tax (VAT)

14.VAT may be applied to certain products based on local tax regulations. By using wiq8.com, you agree to pay applicable VAT, duties, and import taxes for your purchases.
 

Limitations of Liability

15.wiq8.com is not responsible for:
 
•Delays, damages, or unavailability of products.
•Loss of profits, business reputation, or indirect damages arising from your use of the Site.
•Any errors or omissions caused by third parties.
 
16.wiq8.com implements security measures to protect your personal information but does not guarantee absolute security.
 

Breach of Agreement

17.wiq8.com may restrict, suspend, or terminate your account if:
 
•You violate this User Agreement.
•Your actions cause legal liability.
•Suspicious activity is detected on your account.
 
18.wiq8.com reserves the right to take legal action against violations.
 

No Warranties

19.The Site and its services are provided “as is” and “as available” without any warranties, including but not limited to, reliability, accuracy, and security.
 
Indemnification
20.You agree to indemnify wiq8.com, its affiliates, officers, and employees against any claims, losses, or damages resulting from your violation of this agreement.
 

Governing Law & Dispute Resolution

21.This User Agreement shall be governed and interpreted in accordance with the laws of Kuwait.
 
Any dispute arising from this agreement shall first be resolved amicably. If no resolution is reached within 30 days, legal action may be pursued.
 

Transfer of Rights & Responsibilities

22.wiq8.com may transfer its rights or obligations under this agreement to third parties without requiring your consent.
 
You may not transfer your rights under this agreement without prior written approval from wiq8.com.
 

General Provisions

23.If any part of this User Agreement is deemed invalid, the remaining terms remain in full force.
24.In the event of discrepancies between this English version and a translated version, the English version shall prevail.
 

These Terms and Conditions form the entire agreement between you and wiq8.com.